Overview
Ledger Live Login is the entry point to your Ledger-managed crypto portfolio. It pairs with your physical Ledger device to authenticate access and ensures that transaction signing always happens on the hardware. This page explains the login flow, pairing process, common prompts, and essential security tips so you can access your dashboard confidently.
Before you log in
- Have your Ledger device (Nano S Plus, Nano X, etc.) and PIN ready.
- Install the latest Ledger Live from
ledger.com/start. - Ensure device firmware is up to date for the smoothest experience.
- Use a trusted computer or mobile device — avoid public machines for sensitive operations.
Step-by-step: login & pairing
- Open Ledger Live: Launch the application on desktop or mobile.
- Connect your device: Plug your Ledger in via USB (desktop) or connect via Bluetooth (Nano X on mobile). Allow pairing when prompted by the OS.
- Unlock device: Enter your PIN on the physical device. The PIN never leaves the device and is not entered into Ledger Live.
- Authorize connection: Ledger Live may request permission to pair with the device. Approve the pairing on the device if required.
- Access dashboard: After successful pairing, Ledger Live will load your accounts and balances. You can now interact with accounts — receiving, sending, swapping, and staking — but any transaction requires on-device approval.
Common prompts & what they mean
- "Allow Ledger Manager": Grants Ledger Live access to manage coin apps on your device — required for installing or removing crypto apps.
- "Firmware update available": Critical for security. Follow on-screen instructions; updates require device confirmation and may take several minutes.
- "Confirm address on device": A security check — verify the address shown on your device before accepting it in Ledger Live.
- Bluetooth pairing code (mobile): Ensure the code shown on both the device and your phone match before approving pairing.
Security tips for login
- Always download Ledger Live from the official site and check for tampered installers.
- Never share your 24-word recovery phrase — Ledger Live or Ledger staff will never ask for it.
- Confirm addresses and transaction details on the device’s screen; the device is the single source of truth.
- Enable OS-level security (updates, antivirus, secure boot) on machines used to access Ledger Live.
- When using mobile Bluetooth connections, pair only in private and verify the device code shown on both the Trezor and phone (sic: should be Ledger) — ensure the match.
Troubleshooting login issues
- Device not detected: Try a different USB cable or port. On desktop, disable any browser extensions or other wallet apps that might claim the device.
- Bluetooth pairing fails: Make sure Bluetooth is enabled, re-pair from the device settings, and restart both the phone and the Ledger device.
- Ledger Live shows empty accounts: Use the "Add account" flow to re-add specific blockchain accounts; use the "Resync" option if transaction history looks incorrect.
- PIN not accepted: Confirm you are entering the correct PIN; too many incorrect attempts will reset the device and require recovery via your seed phrase.
Best practices after login
- Perform a small test transaction when interacting with new addresses or integrations.
- Enable notifications for firmware and Ledger Live updates to stay secure.
- Regularly review account activity and enable multi-factor authentication for associated services where available (exchanges, email).
- Consider storing a metal backup of your recovery phrase for enhanced durability against fire and water damage.
Ledger Live Login is designed to be simple and secure — pairing the physical device to the software creates a powerful security boundary that keeps private keys offline while giving you a usable dashboard. If problems persist, consult Ledger’s official support at ledger.com/support.